FAQ

SHIPPING

Where do you ship Boston Harbor Distillery Products?

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We offer shipping to much the continental United States.  Most of our online orders are fulfilled through our partnership with Seelbach's (https://seelbachs.com/) and ForWhiskeyLovers (https://forwhiskeylovers.com)

How long does it take to get my order?

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We typically take about 48 hours to process orders and get them in transit to you.  Then, depending on the method chosen, it's up to the shipper.

RETURNS

Do you accept returns?

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All sales of Boston Harbor Distillery products are final, except for cases where product was damaged in transit.  If your product was damaged in transit, please CLICK HERE to fill out our damaged product refund request form.

VISITING THE DISTILLERY

Do you accept reservations?

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Yes we do! Make your reservation here!

What are your current hours?

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Mon-Thu: 10am to 4pm mercantile sales (or shop us online or visit one of our many retail partners)
Saturday: 3pm to 8pm cocktails, light bites, sampler tastings and VIP Tours

Sunday: CLOSED

Are you dog friendly?

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Yes! All friendly, well behaved dogs are welcome in the distillery. Doggie meet ups are also permitted but due to limited capacity, reservations are required.

Is there parking available?

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There is free parking available, alongside of the distillery only.

Do you serve food?

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Although we do not serve food, except pretzels on request, you are permitted to order food from a licensed Boston restaurant. For a delightful dining experience, Venezia Waterfront Restaurant is on the property as well.

What precautions are in place regarding COVID-19?

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We take the health and safety of all our guest very seriously.  We are currently adhering to all state-mandated guidelines and enforcing social distancing.  Masks ARE REQUIRED, except while seated at your table.  Mingling in the bar area is not permitted.  In addition, we have plenty of hand-sanitizer and surface cleaners on hand.

PURCHASING BHD PRODUCTS

Who are your current distributors?

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CONNECTICUT
Brescome Barton, Inc
www.brescomebarton.com
(203) 239-4901

MASSACHUSETTS
Martignetti Cos
United & Excel Divisions
www.martignetti.com
(781) 348-8000

MS Walker
www.mswalker.com
(617) 776-5808

NEW YORK (Upstate & Western NY Only)
Empire Merchants
www.empiremerchants.com
(800) 338-3880

NEW HAMPSHIRE/MAINE/VERMONT
Martignetti Cos of NH, VT and ME
www.martignetti.com
(603) 669-5884

RHODE ISLAND
Johnson Brothers of Rhode Island
www.johnsonbrothers.com
(401) 583-0050

FLORIDA
Florida Craft Distributors
www.floridacraftdistributors.com
(561) 801-7355

Can I buy online?

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Yes. Please visit the shop section of our website.

Are your products gluten free?

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Yes, they are. All spirits, even those distilled from grains such as wheat, rye, and barley are gluten-free. That’s because during distillation, the grains containing gluten proteins that provide sugar and starch for fermentation are removed completely, and none of it is carried over into the final product, be that product whiskey, gin, rum or any other spirit.

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